At printerkingdom.online , customer satisfaction is our top priority. This Refund Policy outlines the terms under which refunds may be issued for purchases made on our website: https://www.printerkingdom.online .

1. Physical Products (Printers & Accessories)

We accept returns and offer refunds on physical items such as printers under the following conditions:

• The item must be returned within 7 days of delivery.
• The item must be unused, in its original packaging, and in resalable condition.
• You must provide proof of purchase (order ID, receipt).
• Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.

Once we receive and inspect the returned item, a refund will be processed to your original payment method within 5–10 business days.

2. Digital Products (Antivirus Software Keys)

Due to the nature of digital goods, all sales of antivirus software keys are final and non-refundable once the key has been delivered or activated, unless the product is proven to be:

• Defective or invalid
• Not as described on the product page

If you experience issues with a key, please contact us at support@printerkingdom.online with your order details for assistance.

3. Order Cancellations

You may cancel a physical product order before it is shipped by contacting us immediately. For digital products, cancellation is not possible once the key has been generated and sent.

4. Refund Denials

Refund requests may be denied if:

• The item is damaged due to misuse or customer error
• The return request is made after the return window has closed
• The digital key has already been used or activated

5. How to Request a Refund

To initiate a return or refund, please contact our support team with the following details:

• Your full name
• Order number
• Reason for the return or refund request
• Any supporting evidence (e.g., screenshot, product image, error message)

Email us at: support@printerkingdom.online